Your Passport to Exceptional Experiences

Life is too short. Leave the planning to us and embrace the adventure!

NEW TESTIMONIAL April 2024  

I recently used Hibiscus International’s travel services and was extremely pleased with the customized itinerary which Anne created for me.  She listened to my extensive “wish list” and used her years of travel experience to help customize my personalized “Eat, Pray, Love” vacation.  No detail was missed and Anne’s expertise even included extra travel nuggets that I would never have found on my own.  I will be using Anne and her services again and highly recommend Hibiscus International’s travel agency to anyone looking for an exclusive, personalized vacation with exceptional service. 

– Judy Rygus –

Our greatest regrets are not the things we do, but rather the things we don’t.  Never again do we want to be caught in a place which makes us feel trapped or uninspired. 

Leisure Travellers & Group Coordinators seek our professional services to assist them in planning their next vacation and events. The complexity of travel in today’s world requires professional knowledge and guidance which helps ease the stress of the unknown.  Planning a vacation, a retreat, an ocean/river cruise, or a customized tour … we are a one-stop shop to take the stress out of planning.   

Our worldwide network of reliable suppliers helps us curate exciting, rejuvenating and inspiring vacations for the coming years.  

Professional Travel Planning Fees  

Hibiscus International Ltd. is a licensed travel company supporting a team of professional travel advisors with 35+ years’ experience developing destination knowledge while building supplier relationships to better serve our clients.  In our ever-changing world today, travellers appreciate our professional guidance now more than ever.  

We offer a complimentary 20-minute pre-set consultation time to explore your “what, why, how, when and who” requirements, travel style and budget for your vacation.  At the conclusion of the consultation, if we mutually agree to move forward; we will gather information to set up your file and charge a professional travel planning fee based on the schedule below.   

We work on your behalf with our suppliers so you can avoid long wait times on hold and frustrating booking systems. Our relationships with travel suppliers can be an asset throughout the process as we have access to added amenities and unpublished sales.  If you’ve already made a direct supplier booking and want to transfer the work to our agency, we are able to assist, in most cases.

Cancellations, changes to bookings, refunds, may incur separate charges for service time. 

À LA CARTE PROFESSIONAL FEES:   Charged in Canadian or US Dollars

Professional Travel Customization Package
Requires a minimum fee of $250 + tax for travellers from the same household and/or travelling on the same booking reference. Fee is paid upfront upon agreement.  Included in the Planning fee: consultation, research and planning a customized trip. 

Hibiscus International’s AIR DESK   Let the experts handle all your flight bookings for ease and convenience. As a One Stop Shop, we coordinate your accommodation/cruise & tours with your flights.  A ticketing fee of $50 + tax, per person will apply to the issuance of tickets and the re-issuance of tickets when changes are requested. The Hibiscus Air Desk is operated for Hibiscus International under Total Advantage Travel TICO License #4374724. 

Cancellation/Refund Fees    There will be a fee of $100 + tax per booking charged for cancellations initiated by the client. There is no fee charged to the client if the supplier is forced to make the cancellation.

Travel Insurance  We strongly recommend you protect your travel investment and future financial health by ensuring you are covered for unforeseen emergencies. There is no extra charge for this add-on service if you are under the Professional Travel Customization Package above. 

Groups of 10+ Passengers: Professional Coordination Fees
Requires a minimum flat fee of $2500 + tax depending on the scope of work requested.  Additional travel planning fees may apply. 

After Hours Fees:  Our Travel Advisors are dedicated to planning travel experiences to meet the needs of all our clients.  To best serve you, our team needs to be focused while at work and to have time off to recharge.  For this reason, our client interactions are scheduled Tuesday through Thursday 10 am – 6 pm EST and closed for statutory holidays.  Service fees may apply for business done outside these hours unless in a travel emergency, then we are here to support you as part of our dedicated service.   

Additional government taxes may apply. Travel suppliers have separate fees for changing or canceling a reservation apart from our agency’s fees. Please note, our booking, change, cancellation and refund fees are not penalties but are reflective of the work and time an agent must do on your behalf.   

All Travel Planning Fees are Non-Refundable.

Hibiscus International is...

an award-winning travel company with 38 years of experience, offering culturally rich and authentic tours and vacations for curious travellers who seek to explore the world and live life beyond the ordinary. We strive to deliver exceptional travel services in collaboration with local suppliers, educational institutions, foundations, and businesses to help foster an understanding of diverse cultures, promote empathy, and cultivate a global perspective.

Our full-service IATA-licensed travel agency works with individuals, groups, and organizations to deliver weekend getaways, memorable family and friends vacations, milestone celebrations, and off-the-beaten-path experiences around the globe. We prioritize building respectful long-term relationships with our clients based on trust, knowledge, and professional integrity.

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