Most professional travel advisors charge service fees or base their businesses on commissions. So what do you get for your money that you can’t get online? Now more than ever, travellers are seeing the benefits of having their travel advisor wade through the quagmire of travel woes brought on by the devastating COVID 19 pandemic.
Agents advocate on your behalf: We always knew that travel was fraught with perils such as delayed, cancelled or missed flights, natural disasters, terrorism threats, unexpected changes in itinerary, or lost reservations. Travel advisors spend a great deal of time developing relationships with tourism suppliers so they know how to reach hotel general managers, airline customer service reps – people who can help make things right for you, in a timely manner. Even when things went horribly wrong this year, travel advisors were on the phone bringing clients home, cancelling and changing existing reservations – that alone was worth the small service fee some initially charged. Did you know that travel advisors don’t get paid their commission until after you travel? That means they have worked hours on your behalf without pay to make sure you are safe and have peace of mind. We are dedicated to our profession and our clients – unlike an Internet booking sight.
Agents have travel knowledge and expertise: Good agents invest time taking courses and furthering their knowledge about destinations and reputable suppliers. We travel often to learn firsthand about the vast array of destinations, products and services important to you. We even consult our colleagues and suppliers on destinations we’ve not experienced firsthand or in the past few years. So much changes over time. Online research can be overwhelming with all the offers, incentives, and hidden costs. Most often travel advisors can find rates equal to or better than what you would find online. Discuss your ideas with your travel professional and collaborate to get the best possible advice for you!
Agents look after the total package: Travel advisors take care of you from the moment you step outside your door until you return home. They will customize your experience; help guide you in the complicated issue of travel insurance; arrange added amenities (such as a tea ceremony in your ryokan, a golf lesson with a major pro, or private transfers when you arrive at your destination). Professional travel advisors are like having your own personal travel concierge. Why would you not use them! We hope you’ll let us take some of the hassles out of your travels so you can relax and enjoy a memorable vacation. I think you’ll agree we are worth the small investment in YOU!